lunes, 7 de octubre de 2013

Differences and Dictators

Microsoft is and it will be always the same, as long as they have the same mentality as CEO and/or product manager. Why? Because they are like the US Goverment: Dictators. And dictators take desitions for you, without any option for you to choose.

I give you an example so you can understand why I'm saying this: I'm using Windows 8 on my computer and I want to install Skype. They sent me to the Windows App Store to install it from there: I said OK because I wanted to try installing something from there. Ok, I clicked on the button for downloading and installing and they said "Can not install because your internet connection is slow. Try again later"

What?? I went in that very same moment to the regular download link (outside the market) and I could complete my task normally.

This is crazy. I could install it from one place and not the other... If they change that prohibition from "install later" to "want to try again?", their market could have more downloads or a better experience.

It's all about the way you think as a company and people. For all my products, I try to give users the path to follow but you will always have a second path for more advanced users. And that's something Microsoft (and other companies like BlackBerry and Apple) don't have.